Frequently Asked Questions

Everything you need to know about your Quip experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your domestic return or exchange.

How do I find the right size?

Our garments are designed for a tailored fit. We recommend checking our detailed Size Guide located on each product page, which includes specific measurements for chest, waist, and length.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.

Are your materials sustainably sourced?

Yes, Quip is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I change or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of the order being placed.